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Settling Disputes: Conflict Resolution in Business, Families, and the Legal System, Linda R. Singer. $21.50. Frank E.A. Sander, Bussey Professor, Harvard Law School:
A perceptive and wide-ranging discussion of the varied ways in which disputes can be creatively resolved. The extended examples throughout the text are particularly illuminating.

Robert Coulson, President, American Arbitration Association:
Settling Disputes by Linda Singer is an important addition to the literature on conflict resolution. She brings the entire field to life. She has been a busy mediator herself, an alert observer.

Charles B. Renfrew, Director and Vice-President, Chevron Corporation:
I read with great interest Linda Singer's book Settling Disputes. I thought, quite simply, it was the best, most concise overview of all the dispute settlement alternatives to litigation that I have read. Somehow, Linda singer, a noted practioner of the mediator's art, has managed to put into a single volume the historical context of these alternatives and fully describe each of them and the criteria for their selection as well as give actual examples of their use. This book will doubtless help toward the greater use of dispute alternatives."

When Talk Works; Profiles of Mediators, Deborah M. Kolb. List: $24.95 ~ Our Price: $19.96 ~ You Save: $4.99 (20%).

Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles.
--Roger Fisher, co-autor of Getting to Yes

When mediator Jimmy Carter talks, world leaders listen. When violence erupts in a public housing project, Linda Colburn mediates for peace. And when attorney William Hobgood intervenes to resolve a labor dispute, he saves workers and management the economic and emotional costs of litigation. When Talk Works goes behind the scenes with accomplished mediators to show how these professionals resolve conflicts in our families, businesses, communities, and between nations.

In twelve personal, interview-based profiles in the style of The New Yorker, Deborah M. Kolb and her associates present an inside view of mediators at work: who they are and what techniques they use to achieve successful results in all areas of our society where conflicts arise - from business, law, and public policy to public education, the environment, and labor relations. Each of the mediators speaks candidly about his or her work - its challenges, rewards, and failures. Their compelling stories illustrate the many ways to "make talk work," offering insights to mediators currently working in the field, those seeking to enter the profession, and others who find that mediation skills are critical to success in their careers.

Negotiating at an Uneven Table A Practical Approach to Working with Difference and Diversity Developing Moral Courage in Resolving Our Conflicts, Phyllis Bech Kritek. $20.95. A Selection of the Executive Program Book Club. The Northern California Mediation Association Newsletter says:
This innovative, challenging, and ultimately transformative book . . . makes a unique contribution to the field of conflict resolution and will be a ready reference in the mediation library.
In this book, Phyllis Beck Kritek, professor of nursing and chair of the department of Mental Health Nursing and Management, University of Texas Schools of Nursing, explains what happens when people who are not of equal status must come together to try and solve a problem. The author draws on her background to offer an insightful book interwoven with original poetry, poignant stories, thought provoking exercises, illustrative parables, and practical recommendations that demonstrate how to solve problems and negotiate conflicts to arrive at fair and ethical outcomes.

Conflict Resolution Theory and Practice: Integration and Application, Dennis J.D. Sandole, Hugo Van Der Merwe (Editor). List: $24.95 ~ Our Price: $24.95. This book fills a major gap in the rapidly growing literature on conflict resolution. It shows how theory can help the conflict analyst and practitioner understand and deal with conflict - especially violent, protracted conflict - at all levels worldwide.

The areas covered include generic theory and practice, concepts and aspects of the resolution process, theory and practice at different levels, the relevance of theory to the practitioner, and applications of copnflict resolution to South African conflict. Class, intercultural, public policy, environmental, and international conflict and conflict resolution all figure prominently in the discussions. This book is essential reading for students and scholars of international relations and all those social scientists and practitioners interested in conflict resolution at its various levels.

Dynamics of Third Party Intervention: Kissinger in the Middle East, Jeffrey Z. Rubin (Editor). List: $16.95 ~ Our Price: $16.95. A good introduction to the roles played by third parties in conflict situations for people who really have no prior experience with mediation. Rubin outlines the various roles played by third parties , including formal vs.; informal, individual vs. representative or collective, invited vs. noninvited, impartial vs. partial; advisory vs. directive; conflict preventing vs. conflict managing, etc. The body of the book consists of an analysis by mediators from varying backgrounds of Kissinger's mediation efforts in the Middle-East. (Review excerpted from Bibliography of Frank Sander, 1984.)

Choice and Consequence, Thomas C. Schelling. List: $12.50 ~ Our Price: $10.00 ~ You Save: $2.50 (20%). One reader writes:

A political economist's insightful way of looking at issues. A very interesting book. I read it when it first came out, and I still refer back to it from time to time. Schelling takes a look at a myriad of social issues from taxation policy to the cost/benefit analysis of new airport lights for a small community and always makes the reader think. He has a great way of turning situations around so that one can see both sides of an argument and then make informed, and sometimes, rational decisions. A good book on public policy which can turn a liberal into a conservative and vice versa!

Resolving International Conflicts: The Theory and Practice of Mediation (Studies in International Politics), Jacob Bercovitch (Editor). List: $19.95 ~ Our Price: $19.95. Foreword by Jimmy Carter. Chapters include: Thinking About Mediation, The Study of International Mediation: Theoretical Issues and Empirical Evidence, Mediating Conflict in Central America, The UN Secretary-General and the Mediation of International Disputes, and The Limits of Mediation: Lessons from the Syria-Israel Experience.

A must read for people, interested in finding a way to peace in the Middle East, is a book by Elias Chacour, a Palestinian Christian dedicated to peace. Find this book in our Christian bookstore.

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Settling Disputes: Conflict Resolution in Business, Families, and the Legal System, Linda R. Singer. $21.50.	Frank E.A. Sander, Bussey Professor, Harvard Law School: A perceptive and wide-ranging discussion of the varied ways in which disputes can be creatively resolved. The extended examples throughout the text are particularly illuminating.
	Robert Coulson, President, American Arbitration Association: Settling Disputes by Linda Singer is an important addition to the literature on conflict resolution. She brings the entire field to life. She has been a busy mediator herself, an alert observer.
	Charles B. Renfrew, Director and Vice-President, Chevron Corporation: I read with great interest Linda Singer's book Settling Disputes. I thought, quite simply, it was the best, most concise overview of all the dispute settlement alternatives to litigation that I have read. Somehow, Linda singer, a noted practioner of the mediator's art, has managed to put into a single volume the historical context of these alternatives and fully describe each of them and the criteria for their selection as well as give actual examples of their use. This book will doubtless help toward the greater use of dispute alternatives."