ROBERT A SHELHORSE 821 Flagler Drive Gaithersburg, MD 20878 301-216-2636

Objective	Management position with inside/outside sales, inventory control and purchasing activities.
Experience	1999- Current SERVICE MACHINE SHOP OFFICE MANAGER § Cultivate new business through cold contacts. § Accountable for preparing proposals, estimating, purchasing, vendor evaluations, inventory control. § Responsible for accounts receivable and payables. § Prepare weekly payroll, 401k contributions, and retirement contributions. § Developed Excellence In Sales training course.
	1989–1999 APPLIED INDUSTRIAL TECHNOLOGIES SENIOR SERVICE CENTER MANAGER § Source new business accounts § Source new venders § Accountable for sales and employees of three metropolitan locations. § Reviewed quarterly analysis of gross profit dollars, sales, expenses, and return on investment dollars with associates. § Maintained excellent customer relations, personnel management and administration. § Organized training of new sales associates in both product and system knowledge.
	1982–1989 APPLIED INDUSTRIAL TECHNOLOGIES BRANCH OPERATIONS MANAGER § Implemented Applied Industrial’s quality improvement processes. § Managed 12 customer sales representatives contributed leadership and guidance. Performance reviews for all personnel. § Coordinate systems contract files, insuring increase in gross profit dollars. § Provided effective management of personnel and financial capital. § Responsible for both accounts payables and accounts receivables. § Successful outside sales, calling on over 100 industrial accounts. § Analyzed inventory levels, successfully investigating book vs. perpetual dollars
	1979–1982 APPLIED INDUSTRIAL TECHNOLOGIES CUSTOMER SALES AND SERVICE REPRESANTITIVE § Assisted customers with product recommendations. § Engineered mechanical drives and provided solutions to customers needs. § Order entry, expediting, and scheduled shipments insuring customer expectations were met. § Purchased product from within on hand inventory or outsourcing material from vendors.
Education	1979 Rockville High School 1980 Montgomery Community College General Studies § Technical Training: Professional Action Sales, University of Alabama School of Distribution, Hazardous Material / Hazardous Communication, Quality Improvement Process, Human Resources Management Training, Development Dimension International, Omnex I, II , OSAS ,J D Edwards, Windows 95, Excel, Microsoft Word, Power Point, MS Office.
References	Available upon request