Ordering Terms and Information

Please read all terms and conditions carefully before ordering.

DGM Optics now accepts payment through PayPal

To Order Telescopes:

All Telescope orders require a 50% deposit before work begins on your order with the remaining 50%, plus Shipping and Handling charges, due when your telescope is completed, just prior to shipping. Full payment is required if the item ordered is in stock.

To order DGM Optics OA-Series Telescopes using PayPal:

1. Log in to your PayPal account.

2. Click the “Send Money” tab and specify that payment be sent to dgmoptics@erols.com.

Please make sure you specify the telescope and configuration you are ordering, and type “DGM Optics order” in the subject line. Be sure to include all contact information and the shipping address. For current price and availability of DGM Optics OA-Series telescopes click here.

If you are ordering a product from the “In Stock” page, copy and paste the description and product item number found on the page into the message box provided on the PayPal “Send Money” page.

Personal Checks, Bank Checks, or Money Orders: Please use the online order form. Please be sure to include all contact info and a valid e-mail address. Make all checks or money orders payable to DGM Optics and mail payment(s) to: DGM Optics, P. O. Box 750, Charlestown, NH, 03603. You can also order DGM Optics products by telephone @ 978-874-2985. All returned checks are subject to a $25.00 surcharge.

Cancellations

Any telescope order cancelled prior to completion and delivery to the customer will result in a 25% restocking fee. The aforementioned fee shall be calculated as 25% of the total order amount, less shipping and handling.

Returns

DGM Optics will grant a full refund, less shipping and handling costs, for any product(s) that the customer is not satisfied with providing the following preconditions are met:

1. The item(s) must be returned in good condition and undamaged.

2. The customer and DGM Optics have exhausted any and all reasonable means to remedy problems, complaints, or defects with the ordered DGM Optics product(s).

3. The customer acknowledges that DGM Optics can only grant a refund upon the sale of the customers returned DGM Optics products or if cash flow at the time product is returned permits.